Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to personal information processed by pusi888 when you visit the website, create or use an account, contact support, participate in a promotion, place a casino or sports wager, or make a deposit or withdrawal. It also applies to security, verification, and responsible gambling records associated with your pusi888 account.

In this Policy, “personal information” means information that identifies you or can reasonably be connected with you. “Processing” includes collecting, recording, organising, using, reviewing, disclosing, storing, correcting, and deleting personal information. References to “you” or “player” mean the person who uses or seeks to use pusi888.

pusi888 serves Malaysian users and aims to handle personal information in line with applicable privacy and gaming obligations, including relevant data protection principles in Malaysia where they apply. Privacy laws may grant different rights depending on a player’s location, the nature of a request, and the legal obligations imposed on pusi888.

2. Information We Collect

The categories collected by pusi888 depend on how you interact with the platform. We do not require every category for every visit, but account holders will normally provide more information than casual website visitors.

pusi888 may also create inferred records, such as transaction risk indicators, suspected account-linking signals, bonus eligibility, or unusual login alerts. These records are used to protect the platform and may be reviewed by authorised personnel before an account decision is made.

3. How Information Is Collected

Most information is obtained directly from you. This occurs when you register with pusi888, upload a verification document, choose a payment option, set an account limit, join a promotion, or speak with customer support. Please ensure that the information supplied is accurate and belongs to you.

pusi888 also collects information automatically when you use the platform. Technical records help maintain sessions, adapt pages to your device, detect suspicious activity, and diagnose performance issues. For example, a login from Penang followed shortly by an inconsistent login from another location may trigger additional verification.

Some records are received from service providers involved in account verification, fraud prevention, payments, game delivery, or technical infrastructure. If a player deposits using Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong, the relevant provider may send pusi888 a transaction status and reference. pusi888 does not need unrestricted access to a player’s bank or e-wallet account.

4. Purposes of Data Processing

pusi888 processes personal information only where there is an identified operational, contractual, security, consent-based, or legal purpose. Depending on the circumstances, information may be used to:

• Create, verify, administer, secure, and close a pusi888 account;
• Confirm that a player is aged 21 or above and meets account eligibility requirements;
• Process MYR deposits, withdrawals, refunds, and payment investigations;
• Record casino play, live dealer activity, football wagers, UFC markets, and other betting transactions;
• Calculate balances, bonuses, wagering requirements, cashback, and loyalty benefits;
• Respond to support enquiries and resolve disputes or technical incidents;
• Detect multiple accounts, collusion, payment fraud, money laundering, or bonus abuse;
• Apply deposit limits, cooling-off periods, and self-exclusion restrictions;
• Improve platform navigation, mobile performance, payment guidance, and service reliability;
• Comply with lawful requests, licensing obligations, financial controls, and recordkeeping requirements.

pusi888 does not sell player information. Personal data is not used for unrelated purposes merely because it is available. Where pusi888 wishes to use information for a materially different purpose, appropriate notice or consent will be provided when required.

5. KYC and Payment Information

Identity verification is essential to account protection and payment integrity. pusi888 may request a clear MyKad or passport image, proof of address, payment ownership evidence, and a live selfie or similar verification record. These checks help confirm age, prevent impersonation, protect legitimate account holders, and satisfy relevant compliance obligations.

Payment data is used to credit deposits, process withdrawals, reconcile MYR balances, investigate failed transactions, and confirm that a payment method belongs to the registered player. The name on a Touch 'n Go eWallet, Boost account, GrabPay account, DuitNow record, FPX transfer, or Malaysian bank account should match the verified pusi888 account name.

pusi888 may temporarily delay a transaction when identity information is incomplete, payment ownership is unclear, wagering requirements remain outstanding, or unusual activity requires review. Any supporting document requested should show only the information reasonably necessary for that review. Players should never disclose a full banking password, e-wallet password, or one-time security code to pusi888 support.

6. Cookies, Devices, and Analytics

Cookies are small records placed on or read from a browser or device. pusi888 uses essential cookies to maintain secure sessions, remember account settings, balance traffic, and detect attempted misuse. Without essential cookies, login and account functions may not operate correctly.

Functional records may remember preferences such as language, display settings, or recently used platform areas. Analytical records help pusi888 understand broad usage patterns, page performance, and technical errors. Where required, non-essential cookies are activated only after an appropriate preference or consent has been recorded.

Browser settings may allow you to block or remove cookies. Doing so can affect the availability of pusi888 account features. Device and session records may still be processed where reasonably necessary for platform security, fraud prevention, or the delivery of a service specifically requested by you.

7. Disclosure of Personal Information

pusi888 restricts disclosure to circumstances in which access is reasonably necessary. Personal information may be disclosed to carefully selected processors and service providers supporting:

• Identity, age, document, and account ownership verification;
• MYR payment processing, banking reconciliation, e-wallet transfers, and fraud screening;
• Casino games, live dealer services, sportsbook settlement, and technical hosting;
• Security monitoring, customer support systems, record storage, and platform maintenance;
• Professional legal, audit, risk, and compliance advice;
• Responsible gambling controls and the prevention of attempts to bypass self-exclusion;
• Responses to valid regulatory, court, law-enforcement, or other lawful requests.

Service providers are expected to use information only for authorised purposes and to apply appropriate safeguards. pusi888 may also disclose limited records during a legitimate corporate restructuring, acquisition, or transfer, subject to confidentiality and applicable data protection requirements.

pusi888 does not publicly reveal a player’s real name, exact address, or financial details when reporting a jackpot or notable result. Any promotional winner reference should be anonymised unless the player has provided valid permission for a more detailed publication.

8. International Data Processing

Online gaming services may rely on infrastructure, game studios, payment partners, and security providers operating in more than one jurisdiction. As a result, information collected from a pusi888 player in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or elsewhere in Malaysia may be processed outside Malaysia.

Where international processing occurs, pusi888 takes reasonable steps to assess the recipient, limit the information transferred, document the processing purpose, and require suitable confidentiality and security measures. A transfer does not permit the recipient to use player information for its own unrelated marketing.

9. Data Security and Retention

pusi888 uses administrative, technical, and organisational measures designed to protect personal information. These measures include encrypted transmission, controlled access, authentication safeguards, transaction monitoring, network protection, staff confidentiality duties, and incident review procedures.

No website or storage system can provide an absolute guarantee against every security risk. Players also have an important role. Use a unique password for pusi888, do not share login details, keep personal devices updated, and contact support promptly if an account or payment method may have been compromised.

Retention periods vary according to the record and applicable requirements. Active account information is normally retained while the pusi888 account remains open. Certain identity, transaction, dispute, security, self-exclusion, and compliance records may be retained after closure where necessary to meet legal duties, establish or defend claims, prevent fraud, or stop excluded players from reopening accounts.

When information is no longer reasonably required, pusi888 will delete it, anonymise it, or place it beyond ordinary operational use in accordance with established disposal procedures. Anonymised statistical information that no longer identifies a player may be retained for service analysis.

10. Your Privacy Rights

Subject to applicable law, verification, and lawful exemptions, you may ask pusi888 to provide access to personal information held about you, correct inaccurate details, explain certain processing, or delete information that is no longer required.

A request must include enough information for pusi888 to identify the relevant account and verify that the requester is the account holder. Additional identity evidence may be required because releasing account, payment, or gaming records to an impostor would itself create a privacy breach.

Some requests may be restricted. For example, pusi888 may retain transaction records required by law, preserve evidence relevant to a dispute, withhold information that would reveal another person’s data, or retain a minimal self-exclusion record to prevent account reopening. When a request cannot be fulfilled in full, pusi888 will aim to explain the applicable reason.

11. Marketing Preferences

pusi888 may send eligible players information about platform services, bonuses, sports events, or account benefits where permitted and consistent with recorded preferences. Marketing may be tailored using basic account information, preferred games, or previous promotion use, but sensitive identity documents are not used to select promotional content.

Players may ask pusi888 to stop non-essential promotional messages. Opting out of marketing does not prevent operational communications, including security alerts, withdrawal updates, KYC requests, responsible gambling notices, or material changes to the Terms & Conditions or this Policy.

12. Age Restrictions and Vulnerable Players

pusi888 is strictly limited to players aged 21 and above. We do not knowingly permit minors to register, deposit, or gamble. Identity and age checks may be performed during registration, before withdrawal, or whenever account eligibility requires confirmation.

If pusi888 reasonably believes that an account is operated by a minor, the account may be restricted while the matter is investigated. A parent or guardian who believes a minor has provided information to pusi888 should contact support with sufficient detail to locate the relevant account.

Privacy processing may also support responsible gambling. pusi888 may use deposit patterns, session activity, communications, and limit settings to administer player-requested restrictions and identify behaviour that warrants an appropriate safer-gambling interaction. Further information is available on the Responsible Gambling page.

13. Changes to This Privacy Policy

pusi888 may revise this Policy to reflect legal developments, operational changes, new payment methods, enhanced security practices, or updates to platform services. The effective date shown near the top of this page identifies the current version.

Material changes may also be communicated through an account notice or other appropriate channel. Players should review this page periodically. Continued use of pusi888 after an updated Policy becomes effective means that subsequent processing will be governed by the revised version, subject to any separate consent requirement imposed by law.

14. Contact Us

Questions, concerns, correction requests, or complaints about this Privacy Policy may be directed to the pusi888 support team. Support is available 24 hours a day through the account live chat and WhatsApp channels. Non-urgent privacy correspondence may be sent to:

Email: [email protected]

The email address above is displayed as plain text and is not a clickable link. Please identify the request as a “Privacy Request” and include your pusi888 username or registered email address. Do not include your account password or a one-time security code.

pusi888 will review privacy concerns in good faith and may request identity verification before discussing protected account information. General account rules are available in the Terms & Conditions, while common service questions are addressed on the FAQ page.